Information we may collect

Depending on how you interact with the store, we may collect your name, billing and shipping address, email address, phone number if provided, order and transaction details, customer-support messages, and information about the device or browser used to visit the site. Payment information is processed through the payment methods and providers available at checkout.

Why we use information

• To process, fulfill, and deliver orders and provide order updates.
• To respond to sizing, product, return, refund, and customer-support requests.
• To operate, maintain, and improve the store and shopping experience.
• To help protect the store, customers, and transactions from fraud or misuse.
• To meet applicable legal, tax, and recordkeeping requirements.
• To send marketing messages where permitted and in line with your choices.

How information is handled

The website may use cookies and similar technologies to support store functions, remember preferences, understand site performance, and help maintain security. Disabling some cookies may affect store features.

Information may be shared with service providers who help operate the website, process payments, fulfill orders, ship products, provide customer support, prevent fraud, or measure site performance. We may also disclose information where required by law or valid legal process.

Keeping information protected

We retain personal information for as long as reasonably needed to administer orders, provide support, maintain business records, resolve disputes, and meet legal obligations. Reasonable administrative and technical measures are used to protect information. No online transmission or storage method can be guaranteed to be completely secure.

Because customers, service providers, and fulfillment partners may be in different locations, information may be processed or stored in another country or region, subject to applicable legal requirements.

Privacy requests

Depending on where you live, you may have rights to request access to, correction of, or deletion of certain personal information, or to make other privacy choices available under local law. Contact service@phuppw.com to submit a request. We may need to verify your identity before responding.

You can opt out of marketing emails using the unsubscribe instructions in the message. Essential order and service messages may still be sent.

Questions about privacy?

phuppw.com is a general retail store and is not intended to knowingly collect personal information from children where doing so would violate applicable law. For a privacy question or request, contact service@phuppw.com.