Review the size guide and garment measurements on the individual product page. If you are between sizes or need help comparing measurements, email service@phuppw.com with the style name and measurements you are considering.

Available colors and sizes are shown on each product page and at checkout. Availability can change as orders are placed.

We aim to show each color clearly, though screen settings and lighting can affect how a shade appears. Read the product description for additional color and fabric details.

Care instructions depend on the fabric and construction. Follow the care label supplied with the garment and any care guidance on its product page.

Orders are normally processed within 2–4 business days after payment confirmation. During holidays, promotions, or unusually high order volumes, processing may take up to 5 business days.

For supported United States destinations, estimated transit is generally 10–15 business days after dispatch. Delivery estimates are not guarantees and may be affected by carrier operations, weather, customs, or other delays.

Available shipping methods and charges are calculated and shown at checkout before payment is completed.

When tracking is available, it is normally sent after dispatch by email or through the order-tracking method provided for your purchase.

Eligible items may be requested for return within 30 calendar days after confirmed delivery. Please contact customer support first and review the Return & Refund Policy.

Contact us promptly if you need a change or cancellation. We can’t guarantee a change once fulfillment has started.

Email your order number and clear photos where relevant to service@phuppw.com. We’ll review the issue and provide an appropriate next step.

Email service@phuppw.com or call +86 15794909814.